VP, Head of Architecture, Enterprise Platforms & Digital

• Synthesized north star architecture and transformation strategy to create API first, event-driven, and cloud native enterprise platforms for product delivery promoting capability reuse and faster time to market, achieving a 40% reduction in operational overhead with continuous modernization
• Drove AI engineering strategy and fluency for introduction of AI native & agentic delivery capabilities into the SDLC and product delivery with orchestration & governance, skill & knowledge management, and metric-driven value assessment
• Chartered enterprise architectural modernization program consisting of composable domain-aligned system designs for API gateway and developer portal, modern customer identity & access management (CIAM), event-driven ephemeral microservices and orchestration capabilities, componentized web and mobile experiences, and operational data abstraction based on FDX standards
• Established API engineering practice with governance and enablement support to delivery of secure API designs across 15 domains that promote consumer independence while reducing operational risk and cost
• Assembled and staffed a new Solution Architecture team as a collaborative community of practice, aligning business strategy with technology capabilities required to deliver value with governance
• Improved reliability, quality, and scalability with interim designs to bridge the gap from legacy systems to modern capabilities in support of an $800M+ sales pipeline
• Expanded responsibilities with engineering delivery accountability for open banking, payments, and SOR data access API capabilities powering more than $1T in money movement transactions annually

Vice President, Enterprise Architecture & Data Platforms

• Drove process rationalization and business transformation by standing up new Enterprise Architecture practice, aligning business growth strategy and technology capabilities required to deliver outcomes across CRM, ERP, HR, and corporate systems (process maps, business capability map, maturity and solution evaluation frameworks, engineering standards & patterns, etc.)
• Led Enterprise Architecture and expanded to include Enterprise Data and Analytics organizations, delivering data science & AI (MLOps), engineering, visualization, governance, and data change management aligned toward business value delivery
• Led architecture and engineering design for adoption of cloud-native enterprise data platform capabilities, lowering cost to operate by more than $2M annually
• Executive sponsor of engineer-led cross-functional leadership team tasked with defining and seeding modern engineering patterns, practices, and capabilities (DevSecOps, test driven development, microservices & APIs, etc.) to be consumed by product delivery teams across the organization

Chief Architect & Practice Leader, Enterprise Architecture

• Assembled and launched new client-facing Enterprise Architecture practice offering strategic partnership and thought leadership in driving business outcomes
• Created enterprise transformation, digitization, and cloud adoption programs designed to deliver iterative value with adoption of new product capabilities
• Drove more than $75M in annual business (212% of quota) with large enterprises across financial services, insurance, communications, transportation, healthcare, manufacturing, and government
• Infused engineering acumen and sound architectural practices across domains to express a strategic transformation vision backed with a target state architecture and tactical roadmap to achieve business outcomes

Senior Director, Digital Channel Technology

• Owned cradle-to-grave software delivery and operation of ally.com, modernizing operations and instilling culture of engineering excellence while increasing delivery velocity across lines of business
• Principal architect and technology strategist for $150M multi-year enterprise digital transformation program to unify customer experiences across multiple channels and eight lines of business, defining reference architecture and solution roadmaps
• Led solution architecture practice for the digital channel covering 100+ applications
• Key resource for evaluation of emerging technology, capabilities, and potential strategic investment opportunities

Sr. Manager, Digital Technology

• Software delivery and operational responsibility for architecture, development, integration, and data management of the martech stack and numerous applications in customer facing digital experiences driving world class customer experiences while reducing $5M in cost
• Devised strategy, architecture, and business case for modern enterprise customer behavior data collection solution, enabling real time personalization of customer experiences
• Technology strategy lead for strategic partnership with China Construction Bank at multiple sites throughout China to build an enterprise marketing technology foundation

Sr. Consultant, IBM Digital Analytics

• Developed scalable implementation strategy and JavaScript codebase for collection of behavioral interaction data from digital experiences
• Managed migration to first-party data collection, driving new insights and enhancing business value, increasing data acquisition rates from 60% to 98%

Sr. Product & Application Engineer

• Lead customer-facing sales engineer, consulting on application & implementation
• Created product strategy for suite of devices to share mobile Internet connectivity
• Developed test process and negotiated ODM test contracts for hardware and software validation

Global UI Test Manager, Test Program Engineering Lead

• Global leadership of 75+ person user interface test team in San Diego & Bangalore
• Managed all software test, product certification, and customer acceptance test activities in accordance with requirements and international standards
• Developed internal test process to facilitate meeting dynamic organizational goals

BA, Communication

May, 2004